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SMARTFIX COMPSOFT EXPERT

Cancellation & Refund Policy

1. Nature of Services

SMARTFIX COMPSOFT EXPERT provides software solutions, web services, technical support, and other virtual services. As no physical goods are delivered, all services are considered digitally rendered.

2. Cancellation Policy

  • Once a service request is confirmed and payment is processed, the order enters immediate execution.

  • Cancellation requests must be submitted before the commencement of service delivery.

  • If the service has already started (including consultation, diagnosis, setup, or installation), cancellation will not be accepted.

3. Non-Refundable Policy

  • All payments made are strictly non-refundable, as services are intangible and delivered digitally.

  • Once the service has been initiated, completed, or partially delivered, no refund or reversal will be processed under any circumstances.

4. Exceptions (If Applicable)

Refunds or cancellations may only be considered in the following cases:

  • Duplicate payment made by the customer

  • Technical error from our end resulting in non-delivery of the service

Any such request will be reviewed and processed at the sole discretion of SMARTFIX COMPSOFT EXPERT.

5. Customer Responsibility

  • Customers are responsible for ensuring accurate information and service requirements before making payment.

  • Any changes requested after service initiation may be treated as a new request and may incur additional charges.

6. Dispute Resolution

  • By purchasing our services, the customer agrees to this cancellation and non-refundable policy.

  • Any disputes must be raised directly with our support team for resolution.

7. Policy Acceptance

By availing services from SMARTFIX COMPSOFT EXPERT, the customer acknowledges and agrees to abide by the above terms and conditions.

Contact Information

For any queries related to cancellations, please contact our support team through official communication channels.